FAQs

Frequently Asked Questions

The KIT RETIPLUS is included in the Course and the total amount is stronglyreduced. The Professional receives his RETIPLUS KIT at the beginning of the Course, and uses it simultaneously during the explanations to familiarize himself, quickly understand its functionality and be able to use it immediately afterwards in his Optical Center.

If your use progressive lenses, your brain accommodation on SmartGlasses
images may take more time. Non-progressive lenses can be used under
SmartGlasses.

In any case, your Specialist will advise you or provide you with lenses that will fit the SmartGlasses.

Relevant retina specialist ophthalmologists worldwide are supporting the RETIPLUS SYSTEM for its innovative value and the promising future for helping different visual conditions. You can find their opinions in the testimonials section.

SmartGlasses are prescribed and acquired through RETIPLUS CERTIFIED OPTOMETRISTS (RCOs) and some training is usually required depending on the patient's visual condition and personal characteristics. Therefore, the price is variable according to each treatment. However, RETIPLUS is currently the most competitive technological wearable aid in the world market.

The License of Use of the RETIPLUS® Platform commits the professional user to develop a responsible relationship with their Patients. You must commit to not offering the aid device without proper prior training, while offering the appropriate follow-up services.
The KIT RETIPLUS® is for personal use of the RCO, it can not be lent, or transmitted to other professionals, which would be an immediate reason for deactivating the license.
Your specialist should analyze your visual condition and personal characteristics to evaluate the training you would need.
In the first service level, please call your RCO at the Ophthalmology Center where they trained you and you acquired the device. They know your visual condition and will easily discriminate if it is an optical or technical issue. In case of a technical issue, our help service is available at info@plusindes.com or by phone (+34) 681.202.247.

In the first service level, please call your RCO at the Ophthalmology Center where they trained you and you acquired the device. They know your visual condition and will easily discriminate if it is an optical or technical issue.


In case of a technical issue, our help service is available at info@plusindes.com or by phone (+34) 681.202.247.

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