Privacy Policy

DATA ADMINISTRATION

Who is responsible for the processing of your data?

Company name: PLUSINDES SL

Administrative address: c/ María Auxiliadora, 31. 28221 Majadahonda – Madrid

CIF: B87077848

Email address: info@plusindes.com

 

PROCESSING AND USE OF YOUR INFORMATION

We collect information when you participate in any interaction through our website or through our Apps RETIPLUS 2 Y RETIPLUS POPU. For example, when you share your personal data or other requested information for completing a survey or web form, make a referral, request information about our products, subscribe to email updates about our products, communicate with us through third-party social networks, request customer service, or communicate with us in any other way.

The information we may collect includes your name, email address, postal address, phone number, the name of the products provider, and any other information you choose to provide.

If you are a professional, we also collect your personal and professional information, and occasionally, the name and contact information of the referred patient.

 

PURPOSE

For what purpose will we process your personal data?

At PLUSINDES SL, we will process your information to:

Manage the business relationship you have with us.

Send commercial communications related to our company.

Manage email and chat communications with interested parties.

To determine your candidacy through our Apps or to calibrate our devices to your visual condition.

To conduct surveys, video testimonials, and questions.

 

MAINTENANCE, SECURITY, AND DISCLOSURE OF YOUR INFORMATION

The personal data you provide to us will be held by PLUSINDES, SL and retained for as long as the business relationship is maintained.

You may always exercise your rights under current regulations by contacting us via the most convenient means for you. However, we inform you that we will periodically review our systems to delete any data that is not legally required.

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal data, we cannot guarantee its absolute security.

Under certain circumstances, we may disclose information about you. For example:

  • With suppliers, consultants, and other service providers who need access to such information to perform work on our behalf;
  • With specialists to help you use our devices.
  • In response to a request for information if we believe disclosure complies with or is required by any applicable law or legal process.
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of PLUSINDES, SL or others.
  • With your consent or at your instruction.

We may also disclose aggregated or anonymous information that cannot reasonably be used to identify you.

 

LEGAL COMPLIANCE AND TRANSPARENCY FOR DATA PROTECTION

PLUSINDES, SL is authorized to process your data through the consent you provide when registering on our website or our Apps, or contacting us for any purpose, operating in accordance with Article 6.1.a) of the General Data Protection Regulation (GDPR).

 

USER RIGHTS AND USER CONTROL

You may exercise any of the following rights by contacting us at the administrative address of

PLUSINDES, SL

c/ Maria Auxiliadora, 31. 28221 Majadahonda – Madrid, or by email at info@plusindes.com.

In any case, according to current regulations, you have the following rights:

The right to request access to personal data relating to the data subject.

The right to request rectification or deletion.

The right to request restriction of processing.

The right to object to processing.

The right to data portability.

If you need a standard form to exercise the aforementioned rights, please contact PLUSINDES SL. at info@plusindes.com and we will provide it to you as soon as possible.

 

SUPERVISORY AUTHORITY

At PLUSINDES SL, we make every effort to comply with data protection regulations, as this is our most valuable asset. However, we inform you that if you believe your rights have been violated, you may file a complaint with the Spanish Data Protection Agency (AEPD), located at C/ Jorge Juan, 6, 28001 Madrid. More information about the AEPD: http://www.agpd.es/

 

COOKIES POLICY

In compliance with the provisions of Article 22.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI),  we inform you about the policy for the collection and processing of cookies.

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their device and, depending on the information they contain and the way in which the user uses their device, they can be used to recognize the user.

What types of cookies does this website use?

This website uses the following types of cookies:

  • Analysis cookies: These are those that, whether processed by us or by third parties, allow us to quantify the number of users and thus perform statistical measurement and analysis of how users use the service offered. To this end, we analyze your browsing habits on our website in order to improve the products or services we offer.
  • Technical cookies: These cookies allow the user to navigate through the restricted area and use its various functions, such as completing the purchase process.
  • Personalization cookies: These cookies allow the user to access the service with some predefined general characteristics based on a series of criteria on the user’s device, such as the language or the type of browser used to connect to the service.
  • Advertising cookies: These cookies, whether processed by this website or by third parties, allow us to manage the advertising space on the website as efficiently as possible, tailoring the content of the advertisement to the content of the requested service or to your use of our website. To do this, we may analyze your internet browsing habits and show you advertising related to your browsing profile.
  • Behavioral advertising cookies: These cookies allow for the most efficient management of advertising spaces that, where appropriate, the publisher has included on a website, application, or platform from which the requested service is provided. This type of cookie stores information on visitor behavior obtained through continuous monitoring of their browsing habits, allowing the development of a specific profile to display advertisements based on that behavior.

Disabling cookies

You can allow, block, or delete cookies installed on your computer by configuring the options of the browser installed on your computer.

Most web browsers offer the option to allow, block, or delete cookies installed on your computer.

Below, you can access the settings for the most common web browsers to accept, install, or disable cookies:

  • Configure cookies in Google Chrome
  • Configure cookies in Microsoft Internet Explorer
  • Configure cookies in Mozilla Firefox
  • Configure cookies in Safari (Apple)

Third-Party Cookies

This website uses third-party services to collect information for statistical and website usage purposes. DoubleClick cookies are used to improve the advertising displayed on the website. They are used to target advertising based on content that is relevant to a user, thereby improving the quality of the user experience.

Specifically, we use Google Adsense and Google Analytics for our statistics and advertising. Some cookies are essential for the operation of the site, for example, the built-in search engine.

Our site includes other features provided by third parties. You can easily share content on social networks such as Facebook, Twitter, or Google+ using the buttons we have included for this purpose.

Warning about deleting cookies

You can delete and block all cookies from this site, but parts of the site will not work or the quality of the website may be affected.

If you have any questions about our cookie policy, you can contact this website through our Contact channels.

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